What payment methods can I use for my order?
We accept Visa, Mastercard, and PayPal. If an error occurs during the payment process with your credit card, you will be notified immediately by email. In this case, the payment will not be processed, and your order will be put on hold. You will need to contact us via our customer service email to determine how to proceed with your order.

What currencies can I use to place an order?
All our prices are listed in euros (€).

Can I get a refund if the price changes after I placed my order?
As an online business, our prices can vary depending on fashion trends, stock levels, and customer demand. In such cases, we do not refund the price difference.

When will the amount for my order be charged?
If your card is authorized, the payment will be processed immediately, and you will receive a confirmation email that your order was successful. If your card is not authorized, no payment will be taken.

How can I get a promotional code to use for an order?
Subscribe to our newsletter to receive exclusive discounts whenever they are available.

Can I use more than one promotional code for my order?
No, only one discount code can be used per order.

What are sales taxes?
All prices are tax-free, as we operate under the Italian "regime forfettario." Please note that customs duties may apply.